Inbox Retail
Drive store sales with 1:1 mobile messaging
tyntec helps your retail staff become digital sellers—start conversations, offer support, and send personalized messages across channels, all without switching tools.
Phygital and Personalization
75%
of customers are more likely to
make a purchase when brands
offer personalized experiences
68%
of shoppers expect a seamless experience across both physical and digital retail channels .
Bridge the gap between physical and digital with tyntec
In retail, personalization drives results. Our solution empowers store associates to build real connections through real-time, one-on-one messaging—boosting loyalty, increasing order value, and turning every customer interaction into revenue.
“tyntec was just as committed as ourselves to making Outreach via the Messaging Dashboard work for our customers as well as our business while also ensuring a user-friendly tool. With their help we’ve achieved remarkable Customer Engagement results as well as increased member Net Sales.”
“tyntec was just as committed as ourselves to making Outreach via the Messaging Dashboard work for our customers as well as our business while also ensuring a user-friendly tool. With their help we’ve achieved remarkable Customer Engagement results as well as increased member Net Sales.”
Within one year
€8 million
new sales generated from customer outreach
5% increase
in sales conversion via personalized recommendations.
99%
DOS net sales rate through messaging.
Retailers must act on Proactive, Personalized Messaging
Tailor Recommendations
Send curated product suggestions based on customer preferences and purchase history.
Deliver Timely Offers
Push exclusive discounts or promotions directly to customers at key moments.
Engage in Real-Time
Answer questions, provide live updates, and ensure fast responses to enhance in-store shopping experiences.
1-to-1 Communication
Real-time, personalized messaging between sales associates and customers.
Clienteling
Build customer profiles and deliver tailored experiences based on past interactions and preferences.
Sales Outreach
Proactively engage customers with timely promotions, reminders, and personalized recommendations.
Retailers must act on Proactive, Personalized Messaging
Tailor Recommendations
Send curated product suggestions based on customer preferences and purchase history.
Deliver Timely Offers
Push exclusive discounts or promotions directly to customers at key moments.
Engage in Real-Time
Answer questions, provide live updates, and ensure fast responses to enhance in-store shopping experiences.
1-to-1 Communication
Real-time, personalized messaging between sales associates and customers.
Clienteling
Build customer profiles and deliver tailored experiences based on past interactions and preferences.
Sales Outreach
Proactively engage customers with timely promotions, reminders, and personalized recommendations.
Omnichannel Integration
Connect seamlessly across SMS, email, and social media channels to reach customers where they are.
Easy Setup & Integration
No complicated installation—just plug and play with your existing systems.
Analytics & Reporting
Track communication effectiveness, AOV, and customer satisfaction with built-in reporting tools.
Visibility that fuels store performance.
Gain deep insight into rep performance and channel ROI. See what’s working, optimize in real time, and scale smarter—based on clear, actionable data from every customer interaction.and journey design for users with different risk profiles.
Ready to start?
Our dedicated team is here to assist you every step of the way.